Introducing Zendesk – Online support just got easier!
Posted: April 24, 2011Info Cubic is proud to provide the best client experience possible. To further improve our customer service we’re happy to announce partnering with Zendesk, a web-based help desk software. Zendesk provides an easy-to-use support ticket system and a self-service customer support platform. Existing clients when logged in can look for the green ‘Help’ button to submit a ticket to our customer service team. We promise to respond within four business hours but don’t be surprised if it’s closer to one. Of course, if you want to speak to someone right away, we always answer our phones at 877-360-4636. About Info Cubic Headquartered in Englewood, Colorado, Info Cubic provides pre-employment screening and drug testing to domestic and global clients. From its inception in 2002, the company has focused on offering first-class customer service, industry-leading turnaround times, maximum accuracy, and legal compliance expertise. Info Cubic’s easy-to-use, web-based service allows employers to request services, track orders, and securely retrieve and archive completed reports. For additional information on Info Cubic, visit infocubic.com or call (877) 360-INFO (4636).